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Return Policy


We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery does not match your order (wrong or missing product), please contact our customer service at +852 9012 6815 or cs@grabadrinks.com 


The recipient is requested to examine and check all products promptly upon delivery. Please include as many details as possible including your order number and a specific description. Claims must be made at the time of delivery; otherwise, we obtain the right to refuse your claim. We will arrange the pick-up and once we receive the product(s), we will refund the value of the purchased product(s) via bank transfer or credit points, as well as the original freight within 21 days.